---
id: I-016
type: intervention
title: "Verification Discrepancy Disclosure and Reconciliation Window"
lang: en
registry: 2026.08.2
canonical: https://hoba.work/interventions/I-016
json: https://hoba.work/api/v1/interventions/I-016.json
---

# Verification Discrepancy Disclosure and Reconciliation Window

Classify every mandatory check in advance as reconcilable by document or disqualifying, release the disputed field and both values to the candidate on the day the result returns, and hold the offer open for a stated window with a revised start date.

> **On the canonical path** — [Checks that are proportionate and answerable](https://hoba.work/process#WF-003-verification)
>
> Only the checks the role actually requires. Where a third-party record disagrees with what the candidate said, the discrepancy is put to the candidate before it decides anything.
>
> This entry is one of the things that holds that commitment up.

## At a glance

- Actor: employer policy
- Scope: organizational
- Cost: low
- Evidence: supported

## What it looks like

Composite excerpts, written to be typical rather than copied. No particular message, company or person is quoted here.

**The check catalogue, and what it releases** — *reconstruction*

```
Subject: Verification standard · req #5120

> employment_dates — class: reconcilable by document · closing evidence: payslip, contract or employer letter covering the disputed months · window: 10 working days
  professional_licence — class: disqualifying if not held on the start date · closing evidence: none · window: none
  d0  Vendor result: employment_dates, record 2 of 3 — vendor has Mar 2019–Jun 2021, application states Jan 2019–Aug 2021
> d0  Released to the candidate the same day: the field, both values, the closing evidence and the window ending 14 October. Offer state: held; start date moved to 4 November.
  d6  Payslips covering Jan–Feb 2019 and Jul–Aug 2021 received · field reconciled · offer released
```

*What to notice* The classification is written before any file is open, so what may be said to a candidate is settled once rather than case by case. The release is what turns a hold into a task with a document and an end date.

## From each side

The same entry from inside each position that meets it: what reaches them, what it means from there, and what happens next given what they control.

### Employer policy

- **What reaches them:** A catalogue of mandatory checks with a class, a closing evidence type and a window against each line, and the count of holds that closed inside the window last quarter.
- **What it means from there:** One classification applied to every hire is the defensible position, and it now has to be written down before a file is open rather than settled while one is.
- **What happens next:** Fixes what a document closes, how long the window runs, and that the field and both values are released by default.

### Recruiter

- **What reaches them:** A vendor result that arrives already classified, and a notice to the candidate generated from the same record.
- **What it means from there:** What is disclosed is set by the class of the check rather than judged per message, and the start date moves to a stated date instead of staying provisional.
- **What happens next:** Sends the released notice on the day the result lands, and moves the start date rather than holding it open-ended.

### Candidate

- **What reaches them:** The disputed field, both values, the document that closes it and the date the window ends — on the day the check returns.
- **What it means from there:** The hold is a paperwork task with a named remedy and an end date, rather than an unexplained pause after an offer already accepted.
- **What happens next:** Retrieves the payslips or contract covering the disputed months, and keeps the resignation date behind the revised start date until the field closes.

## Expected effects

- M-021 arrives as a named field with two values and a named closing document, instead of as a hold with no stated cause
- B-011 contains the reconciliation step: the window, the evidence that closes each check and who reviews it are set before the check runs rather than after it returns
- Which findings a document can close and which end the process is a published classification rather than a per-file decision

## What to measure

- `verification_hold_duration_days`
- `discrepancy_reconciliation_rate`
- `disclosed_finding_ratio`

## Related entries

- targets — [B-011](https://hoba.work/barriers/B-011) — Reference & Background Verification
- targets — [M-021](https://hoba.work/mechanisms/M-021) — Reference Check Discrepancy or Regulatory Ineligibility

---

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